It is very simple! You can use your advantage directly during the validation of your basket:. Enter your code: In your order summary, enter your promo code or your gift card number in the designated field. Validate: Click on "Apply". The discount wil

It is very simple! You can use your advantage directly during the validation of your basket:<ul data-path-to-node="6"><li>Enter your code: In your order summary, enter your promo code or your gift card number in the designated field.</li><li>Validate: Click on &quot;Apply&quot;. The discount will automatically be deducted from the total amount of your purchases.</li></ul> Please note: Our gift cards and vouchers are valid exclusively on our online store. They cannot be used at our partner retailers.

How to use a promo code or a gift card?

If your code does not apply, here are a few points to check to resolve the situation:. Combining offers: Promo codes cannot be combined with each other or with ongoing promotions (sales, private sales, etc.), unless otherwise stated. For example, the

If your code does not apply, here are a few points to check to resolve the situation:<ul data-path-to-node="6"><li>Combining offers: Promo codes cannot be combined with each other or with ongoing promotions (sales, private sales, etc.), unless otherwise stated. For example, the 10% off your first order offer cannot be combined with other discounts.</li><li>The conditions of the offer: Some codes require a minimum order amount or only apply to a specific selection of items.</li><li>Validity: Make sure that the validity date has not passed.</li><li>Spelling: Check that there are no extra spaces or typos. The safest way is to copy and paste the code directly!</li></ul> Does the problem persist? If everything seems correct but the discount does not appear, please contact our team before validating your order. We will check this together to help you quickly!

Why is my promo code not working?

Whether you have received a gift or a store credit following a return, here is everything you need to know about using your balance:. 1. Validity period. Gift card purchased on the website: It is valid for one year from its date of purchase. Gift car

Whether you have received a gift or a store credit following a return, here is everything you need to know about using your balance: 1. Validity period<ul data-path-to-node="7"><li>Gift card purchased on the website: It is valid for one year from its date of purchase.</li><li>Gift card issued from a return (Store Credit): Good news, it has &#xA0;no expiry date. It is considered a means of payment and remains available until you decide to use it.</li></ul> 2. Flexible use<ul data-path-to-node="9"><li>Partial use: You do not have to spend it all at once! Our vouchers can be used multiple times, as long as there is an available balance left.</li><li>Combining offers: Please note that promotional discounts (such as the 10% off your first order) cannot be combined with other ongoing promo codes. This allows us to offer you the fairest prices throughout the year.</li></ul> 3. Where to use it? As specified in our terms and conditions, our vouchers and gift cards are valid exclusively on our online store and cannot be used at our partner retailers.

What are the validity conditions for a voucher?

No, at the moment, we do not offer gift wrapping. However, we ensure that every product arrives with the utmost care, ready to be gifted!

No, at the moment, we do not offer gift wrapping. However, we ensure that every product arrives with the utmost care, ready to be gifted!

Do you offer gift wrapping?

Gift Cards & Store Credits: Total freedom! They are treated as payment methods. They can be combined with everything on the site (promotions, sales, and other codes). Validity: 1 year (card) / Unlimited (store credit). Loyalty Points & €5 Vouchers (R

<h3 data-path-to-node="6" id="isPasted">Here is how you can combine your benefits during your shopping:</h3><ul data-path-to-node="7"><li style="font-size: 16px;">Gift Cards &amp; Store Credits: Total freedom! They are treated as payment methods. They can be combined with everything on the site (promotions, sales, and other codes).<ul data-path-to-node="7,0,1" style="font-size: initial;"><li style="font-size: 16px;">Validity: 1 year (card) / Unlimited (store credit).</li></ul></li><li style="font-size: 16px;">Loyalty Points &amp; &#x20AC;5 Vouchers (Refund 5): Maximum flexibility! They can be combined with all offers, sales, private sales, and promo codes.<ul data-path-to-node="7,1,1" style="font-size: initial;"><li style="font-size: 16px;">Validity: 30 days (Birthday) / 1 year (Points &amp; Refund).</li></ul></li><li style="font-size: 16px;">Promo Codes (Welcome, Reunion, or Influencer): Combinable, excluding promotional items. Valid across the entire site, except on products already discounted during sales, private sales, or any other commercial operation.<ul data-path-to-node="7,2,1" style="font-size: initial;"><li style="font-size: 16px;">Validity: 7 days (or depending on the current operation).</li></ul></li><li style="font-size: 16px;">Exclusive Boost Codes: Combinable! Valid with loyalty benefits, gift cards/store credits, sales, and private sales.<ul data-path-to-node="7,3,1" style="font-size: initial;"><li style="font-size: 16px;">Validity: End of the operation.</li></ul></li><li style="font-size: 16px;">Commercial Gestures (GCO...): Restricted conditions. Can only be used in addition to Gift Cards and store credits.<ul data-path-to-node="7,4,1" style="font-size: initial;"><li style="font-size: 16px;">Validity: 1 year.</li></ul></li></ul>Anxious before validating your basket? Test your codes directly in the dedicated box or contact our customer service to guide you!

Can my discount be combined?

If your question is related to an order, please remember to include your reference number for faster processing.

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Freeman T. Porter

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Offers & Gift Cards | Freeman T. Porter

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