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Why is my promo code not working?Updated a month ago

If your code does not apply, here are a few points to check to resolve the situation:

  • Combining offers: Promo codes cannot be combined with each other or with ongoing promotions (sales, private sales, etc.), unless otherwise stated. For example, the 10% off your first order offer cannot be combined with other discounts.

  • The conditions of the offer: Some codes require a minimum order amount or only apply to a specific selection of items.

  • Validity: Make sure that the validity date has not passed.

  • Spelling: Check that there are no extra spaces or typos. The safest way is to copy and paste the code directly!


Does the problem persist?
If everything seems correct but the discount does not appear, please contact our team before validating your order. We will check this together to help you quickly!

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