When will my order be shipped?Updated a month ago
We know you're excited! We do everything we can to ensure your package leaves our warehouse in a flash. Here is how we work (Monday to Friday):
Ordering before 2 PM? Your package ships the very same day!
Ordering after 2 PM? It will be shipped the following day.
Is it the weekend or a public holiday? Your order will be prepared with love and shipped the following Monday (or the next business day).
During holiday seasons or sales?
During these busy times, we might need just an extra day to get everything ready. But don't worry, we haven't forgotten you and we are working twice as hard!
The Moselle detail: Since our offices are based in the Moselle region of France, we follow the local calendar. Therefore, we take a short extra break on Good Friday and December 26th. If you place an order on these dates, your package will ship right after!