I have been charged twice or the amount is incorrect: what should I do?Updated a month ago

We understand your concern. If you notice a discrepancy on your bank statement regarding your order, here is the procedure to follow:

Please contact us promptly and provide us with your order details. Upon receipt of your message, we will check the situation with our departments.

If an error is confirmed, we will do whatever is necessary to resolve this issue and refund you as quickly as possible!