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Freeman T. Porter

Have you not found the answer to your question in our FAQ? Do not worry, our team is here to support you!You can reach us through different channels:<ul data-path-to-node="6"><li style="color: rgb(0, 0, 0);">By email: Write to us at hello@freemantporter.com or use our <a href="https://freemantporter.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">contact form</a> directly on the website.</li><li style="color: rgb(0, 0, 0);">By phone: Our advisors are available from Monday to Friday, from 9:00 AM to 5:00 PM.<ul data-path-to-node="6,1,1" style="color: initial;"><li style="color: rgb(0, 0, 0);">&#x1F1EB;&#x1F1F7;/&#x1F1EA;&#x1F1F8;/&#x1F1E9;&#x1F1EA;/&#x1F1E7;&#x1F1EA; +33 3 74 47 41 40</li></ul></li></ul>Please do not hesitate to contact us with any questions regarding your order or our products, we will be delighted to help you!

Have you not found the answer to your question in our FAQ? Do not worry, our team is here to support you!You can reach us through different channels:. By email: Write to us at hello@freemantporter.com or use our contact form directly on the website.

How to contact customer service?

Partnerships & Philosophy

How do I track my order?

What are the delivery times and rates?

When will my order be shipped?

Can I modify or cancel my order after validation?

Delivery and Tracking

My package is marked "delivered" but I haven't received anything: what should I do?

My package seems blocked or lost, what should I do?

What should I do if my order is damaged or incomplete?

I have been charged twice or the amount is incorrect: what should I do?

Having trouble with my order?

How to make a return?

What is the deadline for returning an item?

How to track my return?

How to request a refund?

How long will it take to receive my refund?

How to make an exchange?

Returns, Refunds & Exchanges

Where can I try on or buy your products in-store?

How to choose the right size?

What is the length of the trousers?

How do I care for my jeans so they last?

An item is out of stock: when will it be available again?

Where do our materials come from and where are our products made?

Our Products & Commitments

How to use a promo code or a gift card?

Why is my promo code not working?

What are the validity conditions for a voucher?

Do you offer gift wrapping?

Can my discount be combined?

Offers & Gift Cards

What payment methods are accepted?

Is the payment on the website secure?

My payment was refused: what should I do?

Payment & Security

Is it mandatory to create an account to place an order?

How to modify my information or delete my account?

How is my personal data protected?

My Account & Data

Why don't you offer traditional sales?

Are you a retailer looking to distribute our products?

How to contact customer service?Updated a month ago